Overview 

In today’s rapidly evolving business environment, companies are constantly seeking innovative ways to enhance efficiency and reduce costs. Millstone Medical Outsourcing (MMO) exemplified this by transforming its Customer/Product onboarding process through a strategic collaboration with Path Infotech. This partnership resulted in a remarkable 65% reduction in onboarding time and a 45% decrease in costs. 

Challenges 

Millstone Medical Outsourcing is a prominent provider of customized outsourcing solutions for the medical device industry. Founded in 2000, the company specializes in post-manufacturing services such as packaging, testing, and logistics. They focus on reducing costs, ensuring compliance, and improving efficiency for medical device manufacturers.  

Millstone Medical Outsourcing collaborates with a diverse range of suppliers and vendors to support their comprehensive post-manufacturing services. Due to the nature of business,  they are required to onboard several  customers/products and process daily. Currently the activity is done manually with 1000s of items requiring upload into the ERP, which led to further complications 

  • High dependency of manual intervention 
  • Limited resources cause delays in other assigned tasks  
  • Risk of error and losses due to manual nature of work 
  • Time consuming activity, leading to subsequent delays in supply chain operations  
  • Monetary losses for the organization 
  • Data accuracy compromised 

Cost 

  • Current time taken to create / update 1000 new items ~ 40 hours 
  • Current cost to create / update 1000 new items ~ $1200 

Our Approach 

 Simple UI for item creation 

  • Provision of a bulk upload feature with custom validations and success & error reporting

Results 

By leveraging DataProEW by Path, Millstone Medical streamlined its operations, optimized workflows, and significantly boosted productivity. This success story showcases how advanced technology solutions can drive substantial improvements in operational efficiency and cost savings. Millstone Medical’s experience with Path Infotech demonstrates the power of collaboration and innovation in achieving business excellence. 

Benefits 

The DataPro application has been extremely helpful to the customer. The time savings have been very impactful. MMO went from taking 5 to 10 minutes to creating one item to creating over 1000 items in the same amount of time. Additionally, validations have been put into place when uploading the data, so, errors can be found prior to entering the information into Oracle. 

  • Expected time taken to upload 1000 items ~ 4 hours
  • Expected cost to upload 1000 items ~$1203.
  • If 20,000 items need to be created per acquisition it will bring a ROI of 100% with a payback period of 3 months for 1 acquisition
  • Enhanced Data Accuracy